At Lester Digital, we want you to shop with confidence. If you are not fully satisfied with your purchase, we are here to help. Please read our Return & Refund Policy carefully to understand your rights and our process.

1. Eligibility for Returns

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Proof of purchase is required to complete a return.

2. Return Window

You may request a return within 30 days of receiving your order. After 30 days, unfortunately, we cannot offer a refund or exchange.

3. Non-Returnable Items

Certain items cannot be returned, including products that have been installed, damaged by misuse, or customized to order. Gift cards are also non-returnable.

4. Return Process

To initiate a return, please contact our support team at support@lesterdigital.shop or call +1 315 603 8248. We will provide you with detailed instructions, including the return shipping address.

5. Shipping Costs for Returns

Customers are responsible for paying return shipping costs unless the item arrived damaged, defective, or incorrect. In such cases, Lester Digital will cover the return shipping expenses.

6. Refund Processing

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be credited back to your original payment method within 7–10 business days.

7. Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same product, please contact us at support@lesterdigital.shop.

8. Damaged or Defective Items

If your item arrives damaged or defective, please notify us within 7 days of delivery. We will arrange a replacement or issue a full refund.

9. Late or Missing Refunds

If you have not received your refund within the expected timeframe, please check with your bank or payment provider. If the issue persists, contact us at support@lesterdigital.shop for assistance.

10. Contact Us

For any questions about returns and refunds, please reach out to us:

Address: 62-82 Booth St, Flushing, NY 11374, USA
Email: support@lesterdigital.shop
Phone: +1 315 603 8248